Genie Plumbing


94 Carter Street, Fordham, Ely, Cambridgeshire, CB7 5JU  (Show me directions)

01638 3...Landline    Landline   


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Poor workmanship, with some unsafe features, plus mistakes

Took five days to do a three day job. Did not remove mess, rubbish and detritus left during procedures. Issues picked up by electrician include; when Genie wired the boiler into a socket, Genie did not use rubber grommet to protect the wire from cutting and damage from the back box. Wire could be seen to be damaged, occurred during fitting. Also did not run an earth to the back box. Cut floor board missed the joist, so when he replaced it, the floor board was knowingly being supported by a copper water pipe where I would often stand, in front of the cupboard. This has required supporting brackets to rectify. See pic. Has plumbed in the lounge radiator in the wrong way around, and now the Tado Smart Thermostatic Valve will not function properly (has refused to rectify this despite Tado explaining this is why their smart valve unit is not working properly, giving accurate readings) The radiator is also very noisy now, independent plumber reports likely due to the valves being on the wron

Kevin Rowland - 30/01/2021

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